SERVICE AGREEMENT
1. GENERAL SERVICES PROVIDED
Cardinal Group Marketing ("Provider") offers multiple packages with distinct service offerings, including but not limited to:
Website Design & Development
Search Engine Optimization (SEO)
Logo and Branding Design
Digital Marketing Solutions
Copywriting Services
Social Media Management
Analytics and Tracking Integration
Specific deliverables will depend on the selected package. Package details, including timelines, fees, and revisions, will be outlined in the attached service proposal or package agreement.
2. PAYMENT TERMS
Cardinal Group Marketing ("Provider") offers multiple packages with distinct service offerings, including but not limited to:
Website Design & Development
Search Engine Optimization (SEO)
Logo and Branding Design
Digital Marketing Solutions
Copywriting Services
Social Media Management
Analytics and Tracking Integration
Specific deliverables will depend on the selected package. Package details, including timelines, fees, and revisions, will be outlined in the attached service proposal or package agreement.
2. PAYMENT TERMS
The following is an example of payment terms:
Total Fee: $3,500.00 (USD)
Payment Schedule:
50% ($1,750.00) due upon signing of this Agreement (non-refundable deposit).
50% ($1,750.00) due upon project completion prior to website launch.
General Terms:
Payment Method: Payments may be made via credit card, ACH transfer, or check payable to Cardinal Group Marketing.
Late Payments: Payments not received within 15 days of invoice issuance are subject to a 5% late fee.
Ownership Clause: Cardinal Group Marketing retains ownership of all products, including website files, designs, and branding materials, until services are paid for in full.
In-House Fixed Price Financing Option:
For select packages, Cardinal Group Marketing offers an in-house fixed-price financing option based on a 13-month agreement:
The Client agrees to make monthly payments toward the purchase of the product.
Ownership of the product remains with Cardinal Group Marketing until the total agreed price is paid in full.
Early Payoff Option: The Client may pay the total balance in full within 60 days of the purchase date to avoid fixed financing fees.
7-Day Return Policy:
The Client has seven (7) days from the date of purchase to request a cancellation in writing.
Failure to provide a written cancellation request within seven (7) days will forfeit any payments made up to the date of cancellation.
Hosting Fees: Hosting services are billed separately and become the Client’s responsibility after full payment is received. Until then, Cardinal Group Marketing will remain responsible for hosting.
Specific payment terms may vary depending on the selected service package.
3. TIMELINE
The estimated project timeline will vary depending on the scope of services selected. Detailed timelines will be provided as part of the service proposal.
The client agrees to provide all requested content, materials, and feedback in a timely manner to avoid delays.
Delays caused by late submissions or unresponsiveness from the Client may result in timeline extensions or additional fees.
4. CLIENT RESPONSIBILITIES
Client agrees to:
Provide all required text, images, branding materials, and any other necessary information within seven (7) days of project commencement.
Respond to feedback requests, approvals, and revisions promptly to avoid project delays.
Designate a single point of contact for all project communications.
5. REVISIONS
Each package may include a specified number of revisions. Additional revisions beyond the outlined limit will be billed at an hourly rate of $150.00/hour.
Details regarding revisions will be included in the package description.
6. INTELLECTUAL PROPERTY
Upon full payment, the Client will own all rights to the final website, logo, and branding materials. Until full payment is made, all products and services created under this Agreement remain the property of Cardinal Group Marketing.
Hosting fees are billed separately and become the Client's responsibility after full payment is received. Cardinal Group Marketing will remain responsible for hosting services until final payment is completed.
Cardinal Group Marketing reserves the right to showcase the project in their portfolio, marketing materials, and case studies.
7. TERMINATION
Either party may terminate this Agreement under the following conditions:
Client Termination: The client may terminate the project at any time in writing. Any work completed up to the point of termination will be billed proportionately, and the initial deposit will remain non-refundable.
Provider Termination: If the Client fails to fulfill responsibilities or provide necessary feedback, Cardinal Group Marketing reserves the right to terminate this Agreement.
Monthly Billed Payments:
Cardinal Group Marketing reserves the right to suspend services after two (2) failed payments.
Cardinal Group Marketing may terminate the Agreement if the Client is non-responsive for more than 24 hours.
Any accounts past due may be subject to reconnection fees or additional late payment fees.
8. LIMITATION OF LIABILITY
In no event shall Cardinal Group Marketing be liable for indirect, incidental, consequential, or punitive damages arising from the services provided under this Agreement.
9. CONFIDENTIALITY
Both parties agree to keep confidential all information shared during the course of this project unless permission is granted in writing.
10. ACCEPTANCE
By using the online payment portal and making a payment you demonstrate you understand and accept the Agreement, both parties agree to the terms and conditions outlined above.
Thank you for choosing Cardinal Group Marketing! We look forward to delivering solutions tailored to your needs.